Frequently Asked Questions
Everything you need to know about your ALFIE experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return an item?
You can return unworn items with original tags within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At ALFIE, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
How do I find my perfect fit?
Each product page features a detailed size guide and 'Fit Notes'. If you are between sizes, we generally recommend sizing up for our tailored pieces.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request changes or cancellations via our live chat.